1. Who we are
This website is operated by Hefei Mayson Machinery Co., Ltd. (“Mayson”, “we”, “us”), a manufacturer of optical and NIR sorting machines based in Hefei, China. For any privacy question you can reach us at [email protected].
2. What data we collect
Enquiry data: the name, company, email, country, and message you submit through our contact and request-a-test forms.
Material-test data: the photos you upload, the material description you provide, and the email address used to verify your test and receive results.
Technical data: standard server logs (IP address, browser type, pages visited) and cookie data used to keep the site working and measure performance.
3. How we use your data
To respond to your enquiry and route it to the right Mayson product, service, or application specialist.
To generate, deliver, and retain your AI visual preview or material-test result, and to follow up on sorting requirements.
To operate, secure, and improve this website. We do not sell your personal data.
4. Legal basis and retention
We process enquiry and material-test data on the basis of your request and our legitimate interest in answering it. Uploaded test images and customer-facing result links expire after a limited retention window; underlying records are kept by the Mayson team only as long as needed for follow-up and recordkeeping.
5. Sharing
We share your enquiry only with internal Mayson teams and, where you are in the Americas, with our authorized agent BRC Group ([email protected]) for regional follow-up. We use trusted service providers for email delivery and AI image processing strictly to provide the features you request.
6. Your rights
You may request access to, correction of, or deletion of your personal data, and you may ask us to stop processing it. To exercise any right, email [email protected] and we will respond within a reasonable period.
7. Cookies
This site uses a small number of essential and performance cookies. See our Cookie Policy at /cookies for details and how to control them.
8. Changes
We may update this policy from time to time. The current version is dated below.
Last updated: 2026-06-27